1. Business Relationship Skills
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Interpersonal Skills vs Professional Interpersonal Skills
Which one are your tech-minded teams and individuals practicing in your business environment? |
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Business Relationship Skills for Tech-minded Teams and Individuals
Let me first address what I mean by 'tech-minded' teams and individuals.
These are individuals with an aptitude for technology-related tasks requiring them to interact with software and hardware to deliver the desired results. Precisely because of their technology skills, they are sometimes called upon to assume roles that require them to interact with internal and external customers. The introvert mindset required for focusing and engaging with technology is not the extrovert mindset required for interacting with people. Tech-minded individuals that find themselves in positions with titles such as Lead Tech, Project Manager, Demonstration Rep, Sales Rep, and Account Manager, find they lack the communication skill set to efficiently and empathetically engage and interact with others. I help your tech-minded individuals and teams understand how they can develop and/ or hone their business relationship skills so they can excel in all aspects of their jobs. Lacking this skill can be disastrous in many ways and, depending on whether the customer is internal or external, can result in consequences of varying degrees. If you are a tech focused organization and are looking to improve the business relationship skills of techs who make up your operational team or any part of your customer-facing team, get in touch with me and let's talk about your goals and objectives to see if my professional approach to coaching techs in business relationship skills will work for you. |
An enhancement program designed to upgrade the representation skills of work teams to achieve a consistently professional level of interaction, that results in advanced client satisfaction, team productivity, and organizational and financial success.
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2. Instant Interactive Content
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Helping you transform your conferences and meetings into unforgettable experiences that inspire, connect, and empower attendees.
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This is the same approach I incorporate into my consulting programs!
From Icebreakers, to Pathfinders, to Decision Makers.
My gamified interactive engagement content is digital, and cloud based. Attendees access and engage in activities via their mobile device with the minimum of facilitation required.
I work with you on individual segments of your learning event, or on all three. It's up to you. You can choose to:
The point in creating interactive content for meetings, conferences, and any type of learning program is to engage your audience and allow them to actively participate in the messaging narrative. To encourage this participation, it helps to approach your group interactive engagement project with a content development strategy and, depending on your goals and objectives, it may incorporate some or all of the following:
If you have existing engagement tools you love to use for your learning events, great! I am respectful of what you like to use, and I can incorporate them into the overall interactive audience engagement experience I design for your event. Let's talk to see if my approach to attendee interactivity is the solution you're looking for to take your event engagement experience to the next level. (All interactive modules are created using a cloud platform, so access to the internet is the only requirement)
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