Privacy Policy

In short

• We collect only what you choose to send us through our forms or by email.
• We use it only to respond to you and, if we work together, to deliver that work.
• We do not sell your information, share it for advertising, or add you to a mailing list without your permission.
• This website uses no analytics, advertising or tracking cookies.
• Wherever you live, you can ask to see, correct or delete your information at any time.

Who we are

This website is operated by SUUSCONNECT, LLC, a limited liability company registered in the State of Georgia, United States ("SUUSCONNECT", "we", "us"). We decide how the personal information described here is used. Under European and UK data protection law, this makes us the "controller" of that information.

For any privacy question or request, contact us at support@suusconnect.com or through our contact form.

What we collect

Information you give us

When you use our contact form or our Engagement Review request form, or when you email us, we receive the information you choose to provide. This may include:

• your name, email address, organization and role;
• details about your event, workshop or program, such as dates, audience size and goals;
• anything else you include in your message.

Please do not send sensitive personal information, such as health details, through our forms. We do not need it.

Information collected automatically

Like all websites, our hosting provider records basic technical information when you visit, such as your IP address, browser type and the pages requested. This is used to deliver the website, keep it secure and prevent abuse. We do not use it to identify or profile you.

Cookies

This website does not set analytics, advertising or tracking cookies. Our forms are provided by Formaloo, which may use cookies that are strictly necessary for the form to work. Because we do not track you, we do not need to respond to "Do Not Track" or Global Privacy Control signals, but we respect them.

How we use your information

• To respond to your enquiry or request, including arranging a conversation.
• To prepare for and deliver work you ask us to do, such as an Engagement Review, and to manage the related agreement and invoicing.
• To keep this website secure and working properly.
• To meet legal obligations, such as tax and accounting records.

We will never use your details for marketing unless you have separately and clearly agreed to receive it. You can withdraw that agreement at any time.

Legal bases (EU and UK visitors)

If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases under the GDPR and UK GDPR:

• Legitimate interests: responding to enquiries and keeping our website secure.
• Taking steps before, or performing, a contract: preparing for and delivering work you request.
• Legal obligation: keeping records required by law.
• Consent: any marketing you have agreed to receive. You can withdraw consent at any time.

Who we share it with

We do not sell or rent personal information. We share it only with service providers that help us run our business, under agreements that require them to protect it and use it only on our instructions:

We may also disclose information if the law requires it, to protect our rights or the safety of others, or as part of a sale or reorganization of our business, in which case this policy would continue to apply.

International transfers

We are based in the United States, and our service providers may process information in the United States and other countries. Where information from the EEA or UK is transferred, we rely on recognized safeguards, such as Standard Contractual Clauses or the EU–U.S. Data Privacy Framework and its UK extension, where they apply.

How long we keep it

• Enquiries that do not lead to work together: deleted within 24 months of our last contact with you.
• Client records: kept for as long as needed to deliver the work, and then for up to seven years where tax or accounting law requires it.
• Technical logs: kept by our hosting provider for a short period, under its own retention policy.

Your rights

Wherever you live, you can ask us to:

• tell you what personal information we hold about you and give you a copy;
• correct information that is wrong or incomplete;
• delete your information;
• limit or stop how we use it, or object to our use of it;
• give you your information in a portable format;
• withdraw any consent you have given.

Some of these rights have legal limits. For example, we may need to keep certain records for tax purposes. If we cannot fully meet a request, we will explain why.

To make a request, contact us using the details in "Who we are." We will respond within one month and will not charge you. We may need to confirm your identity first. We will not treat you differently for exercising your rights.

If you are in the EEA or UK, you also have the right to complain to your local data protection authority. In the UK, this is the Information Commissioner's Office (ico.org.uk). We would appreciate the chance to resolve your concern first.

Security

We use reputable providers, encrypted connections (HTTPS) and access controls, including two-factor sign-in on our accounts, to protect your information. No system is perfectly secure, but we take reasonable steps to keep your information safe and will notify you and the authorities of a serious breach where the law requires.

Children

Our services are for organizations and professionals. This website is not intended for children under 16, and we do not knowingly collect their information.

Changes to this policy

We may update this policy as our services or the law change. We will post the new version here with a new effective date. If a change significantly affects how we use your information, we will make it clear on this page.

Contact

SUUSCONNECT, LLC · Georgia, United States
Email: support@suusconnect.com · Contact form